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DUCHESS THEATRE - DISABLED ACCESS INFORMATION
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Bookings for disabled patrons are handled by our Customer Relations team: tel: +44 (0)870 895 5505 minicom: 020 7494 5475 fax: +44 (0)20 7494 5147 email: customer.relations@seetickets.com |
| Access into the theatre:
One shallow step up from Catherine Street on a slight slope – lower to the right. Box Office through a set of double
doors which open outwards (counter to right). 12 steps up to the Dress Circle (3 steep steps between each row).
21 steps down to the Stalls. Staircases have handrails on both sides, and some steps are highlighted.
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Each wheelchair user must be accompanied by a helper.
Please contact the Theatre Manager on arrival. Steps to all parts of the auditorium. Wheelchair users who need to remain in their chairs must be accompanied by 2 escorts as they have to be carried down 21 steps to the Stalls, where there are spaces at N1 and N29. Alternatively, if you are able to transfer from your chair, theatre staff will be able to assist you to any aisle seat in the Dress Circle, which is up 12 steps. Your chair will be stored in a cloakroom by the Stalls. Staff are happy to help. |
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| Adapted toilet at Stalls level. | |
| F1 and F22 in the Stalls have the most leg room. Staff will also try to find suitable seating on the night. | |
| Infra-red system with 10 headsets. Induction loop at the Box Office. | |
| Single yellow lines on Russell Street. NCP in Drury Lane. Taxi rank at Covent Garden Piazza end of Russell Street. | |
| Guide dogs are allowed into the auditorium if you are seated in an aisle seat or a box. Staff will also dog-sit in manager's office for a maximum of 2 dogs per performance. | |
| Logos courtesy of the Society of London Theatre, of which Really Useful Theatres Ltd is a member. | |