NEW LONDON THEATRE - DISABLED ACCESS INFORMATION
Bookings for disabled patrons are handled by our Customer Relations team:

tel: +44 (0)870 895 5505     minicom: 020 7494 5475

fax: +44 (0)20 7494 5147    email: customer.relations@seetickets.com

Access into the theatre: No steps through double swing doors into the foyer. Box Office to the right with lowered counter. Escalator up from the main foyer to the mezzanine level and then a further 32 steps up to the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (3 steep steps between rows). Venue is carpeted throughout and all staircases are highlighted with handrails on either side.

Each wheelchair user must be accompanied by a helper.
Please contact the Theatre Manager on arrival.

No steps to the Stalls area of the auditorium, via a lift (for disabled patrons only) inside the stage door on Parker Mews. Please ask a member of Front of House Staff to accompany you. There is a steep ramp over 2 steps to the lift entrance (58cm wide). From the lift there are 2 swing doors via the backstage area into the auditorium. There are 2 spaces for a wheelchair users at S1 and S2 in the Stalls, companions can sit next to you. Scooter users can access the main foyer, but have to transfer to the theatre's wheelchair to access the auditorium. A maximum of 1 scooter and 2 wheelchair transfer spaces available to aisle or rear stall seats. Wheelchairs will be stored in the Green Room, scooters in foyer.

Adapted toilet enroute from the lifts to the auditorium.
You are welcome to use the lift (see above). Row I and J and aisle seats in the Stalls have the most legroom.
Infra-red system with 6 headsets and 2 neckloops.
1 blue badge parking bay outside the theatre. NCP in Parker Mews below the theatre.
Guide dogs are not allowed into the auditorium, however staff are happy to dog-sit (maximum 2 dogs per performance) in the management office.
Logos courtesy of the Society of London Theatre, of which Really Useful Theatres Ltd is a member.