PALACE THEATRE - DISABLED ACCESS INFORMATION
Bookings for disabled patrons are handled by our Customer Relations team:

tel: +44 (0)870 895 5505     minicom: 020 7494 5475

fax: +44 (0)20 7494 5147    email: customer.relations@seetickets.com

Access into the theatre: 2 steps up to the foyer, through a set of double swing doors. Box Office level access through first door on Shaftesbury Avenue. Box office with lowered counter for easy wheelchair access. All stairs have highlights and handrails on both sides. 3 steps down from the foyer to the Stalls, 30 steps up to the Dress Circle, 56 to the Upper Circle, 77 to the Balcony, which is very steep.

Each wheelchair user must be accompanied by a helper.
Please contact the Theatre Manager on arrival.

No steps to the auditorium through a side EXIT on Shaftesbury Avenue. One 3cm step into the theatre and a slight incline to the Stalls which has 1 space for a wheelchair/scooter user and their companion at W27. Transfer seating available to any Stalls aisle seat (maximum of 4 wheelchairs and 1 scooter can be stored at back of Stalls).

Adapted toilet by wheelchair users' entrance.
B3, B28, D2, D29 in the Stalls and Boxes (restricted view) have the best leg room.
Infra-red system with 6 headsets. Induction loop at Box Office.
NCP at Upper St Martin's Lane. MasterPark at China Town.
Guide dogs are allowed inside the auditorium, alternatively staff can dog-sit a maximum of 2 dogs per performance..
Logos courtesy of the Society of London Theatre, of which Really Useful Theatres Ltd is a member.