First Direct Arena, Leeds.
No under 14s in the standing area, 0 - 14s must be accompanied by an adult. No refunds will be given for incorrectly booked tickets.
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Accessibility bookings via telephone: 0800 988 4440
Monday to Friday: 9:00am to 6:00pm. Saturday:10.00am to 3:30pm.
Booking in person: Visit the first direct arena on-site Ticket Office. This is located to the left hand side of the main entrance doors at the venue, past the first direct bar.
Opening times at the First Direct Arena Ticket Office.
Monday to Friday 11am to 3pm
Saturday 10am to 2pm
On show days we will open no later than 1 hour before doors.
Please be aware that, for our venue, children under the age of 14 are not permitted in the standing area and must be accompanied by an adult for seated areas.
No backpacks, holdalls, suitcases will be admitted into the venue. The patron will be refused entry if they attempt to enter the venue with the prohibited item.
Patrons with accessible and medical requirements/equipment will be considered on an individual basis but encouraged to contact the venue in advance for ease of entry.
There will be no temporary storage facilities for such items within the venue and it will be left to the patron to find a safe temporary facility to hold the item. The venue will not be responsible for late admission or non-admission as a result of this policy.
All remaining bags will be searched.