Motorpoint Arena, Cardiff.
Terms and Conditions
The name of the lead booker will be printed on each ticket.
The lead booker must be in attendance and photo ID checks will be made on entry into the venue. If the ID does not match entry will be refused.
ID must be in its original form and not a copy.
If you are booking more than one ticket your guest must arrive at the concert at the same time as you.
Failure to do so will result in the guest being turned away.
Failure to adhere the terms and conditions may result in the customer's order being cancelled. There are no exceptions to this rule.
The resale of tickets is only permitted via the artist's official resale platform Twickets.
Transferal of tickets is not permitted under any other circumstances.
If the promoter reasonably believes that a ticket has been resold through resale platforms not endorsed by the artist then the barcode on the ticket will be voided, prohibiting entry to the concert.
Under 14s must be accompanied by an adult. We cannot issue refunds to under 14s who are not accompanied by an adult.