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When you register for an Alexandra Palace course you will receive a course entry card and, if you are a beginner, a record of achievement booklet on your first lesson.

1. Please bring your course membership card with you to EVERY lesson to show that you are on a course. Please keep this safe as we cannot replace it if you lose it. If you do misplace it you will need to report early to reception so we can check you off the register, which does take longer.
2. Please arrive 15 minutes before your lesson starts as it is very important to be on time for your lesson.
3. On your first lesson of a new course please bring your achievement booklet with you or collect one at reception if you are new to our courses. Please ensure your name is printed on the front. If you do not have an achievement booklet and you have already passed levels we may have to re-assess you and this must be done before the class starts. A replacement achievement card costs ú1. You also need to bring your record of achievement booklet with you to your last lesson as you will have an assessment and test.
4. Any valuables left in the changing rooms or around the rink area and not in the coin retain lockers provided for the use of the public are done so at the member's own risk, Alexandra Palace Ice Rink will not accept liability for any loss, damage or theft of member's property anywhere in the ice rink. Our lockers accept only 50p coins.

1. Skates are included in the course. Skates should fit snugly, not slip up and down when you walk.
2. Please lace skates firmly though not too tight and use all the hooks. Skates usually feel uncomfortable if you are not used to them.
3. Blades should be sharp to the touch, if in doubt ask the skate hire staff.
4. Clothing should be warm, preferably layers. Gloves are a good idea but no hats or scarves please.

1. We take 15 skaters to 1 coach. If classes exceed this which is not often, we add an assistant to compensate.
2. 5 minutes before your class starts please wait off the ice at the first entrance on the right hand side of the rink as you come in.
3. When the classes are taking place any accompanying spectators please sit in the stands or cafÚ and not stand near the barrier. If you have any questions or queries please direct them to the course co-ordinator who will be available at the beginning or end of each class.
4. Photography or filming in not permitted during lessons.

1. Levels Beginner-5 have their lesson from 1915-19.45 and Levels 6-Gold are from 19.45-20.15 .
2. Adult course skaters can practice on any weekday public session or Sunday Chill Out for a ú5 discounted rate if they show their course card at reception during the course period.
3. You will be able to book for next term once you have had your test at the end of the current course. You will need to have your record of achievement booklet to hand. Due to a high volume of course users we strongly recommend booking your next course as soon as possible, on the day bookings cannot be guaranteed.
4. Courses are non-refundable of transferable. Unfortunately we cannot compensate for any lessons missed unless it is the fault of the Ice Rink.
5. If course numbers are not sufficient Alexandra Palace reserve the right to cancel courses, or skating levels may be amalgamated at any time.

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